Mystery Shopper

Recruiter
Cosine
Location
Coventry
Salary
£10 per hour, Benefits mileage + expenses
Posted
29 Jul 2017
Closes
20 Aug 2017
Sector
Hair & Beauty
Contract Type
Full Time
Mystery Shopping Experience? We want to hear from you…

Cosine, award winning field marketing agency is looking for mystery shoppers who will be calling into a major high street store and measuring the effectiveness of the sales consultants and/or agency demonstrator in store.

We will assess their knowledge and professionalism and which products they recommend and why, and how effective they are in providing information and/or demonstrating the product.

The role:

Whilst in call you will assess different aspects of the service you receive, the main aspects of the call will be ensuring that the Sales Advisors are demonstrating products, talking about the features and benefits and establishing a need.

Report the results daily via web reporting (internet access essential/smart phone required)

As this is a field based role you must hold a UK licence and have the use of your own vehicle.

The person:

Mystery shopping experience is essential for success in this role

You will need to ensure that you conduct yourself professionally and do not reveal your identity as a mystery shopper.

The fine print:

You will need to participate in a Webinar (online) training session – either the 17OR 18 August TBC, timing to be confirmed (will take approx. 1 hour). You will be paid £11.38 for the brief if all results are completed in time and are accurate.

You will be available to work:

Between the 21- 27 August 2017 – some stores require a call on a fixed day in this week – if this is needed we will confirm. Hours of work are subject to store opening times and Sales consultant/Demonstrator hours of work. This is usually after 10:00 and before 17:00, however lunchtimes are to be avoided to ensure the correct person is working and not at lunch. The mystery shopping calls will need to take place in peak times and therefore there may be a requirement to work at weekends

From £10.00 per call (call 1 hour long). Mileage contribution & parking costs where applicable and with valid VAT receipts. Please note that number of calls will vary by area.

If you are interested and available, please send us your CV quoting reference GZHAUD4

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This job was originally posted as www.totaljobs.com/job/75292467