Project Manager

Crawford & Co
29 Jul 2017
24 Aug 2017
Contract Type
Full Time

MBA are recruiting for an exciting global organisation where people are at the heart of everything they do. They are a strong, safe, and regulated organisation with an established and experienced management team that deliver ongoing excellence in customer service.

Crawford & Co is renowned for their claims management expertise. They work in partnership with their clients through shared values and enthusiasm to jointly focus on what matters most to customers. Their great training, combined with a commitment for continued development is a core value and they are now seeking like-minded claims and other professionals who share their passion.

We are currently recruiting for a Project Manager to join our global Project Management team here at Crawford & Co. You will manage complex and strategic projects primarily for the UK business but potentially also regionally / globally. You will work with other IT functions and business customers deliver an outstanding IT service to the Crawford business.

Key Responsibilities:

  • Work closely with Crawford business operations, IT operations and applications teams
  • Manage delivery of strategic / complex projects
  • Keep in touch with the latest best practices in project management and agile project delivery
  • Facilitate resolution of issues and removal of roadblocks
  • Communicate project status, issues and risks proactively and clearly
  • Engage with all relevant stakeholders including clients when appropriate
  • Contribute to architectural / design discussions
  • Manage vendors in relation to project delivery
  • Hold self and team accountable for speed, quality and cost
  • Provide succinct summaries of development progress to the UK IT Forum and senior management team as required
  • Work with stakeholders, functional areas and business analysts to develop business requirements
  • Manage project budgets
  • Work closely with the management team to produce accurate delivery estimates and prioritise workload in line with release schedules
  • Identify and resolve gaps in skills, processes, and resources


  • Experience of agile and traditional project delivery methodologies
  • Sufficient understanding of application and infrastructure technologies to work effectively with technical teams
  • Ability to understand and support in house systems and adapt to rapidly changing software. This will mainly involve the translation of business requirements into software goals
  • Able to make pragmatic proposals that balance differing project requirements and constraints

General Background, Experience & Professional Qualifications:

  • Project Management experience of IT projects including:
    • Application development
    • Systems integration and migration
    • IT infrastructure projects
    • Process change
    • Helpful
      • Knowledge of insurance, claims or other transactional business process and systems
      • Business architecture experience
    • Relevant professional qualifications beneficial (for example Agile Accreditation, PRINCE2 etc)