Customer Service Advisor (12 Month Contract)

Web Recruit Ltd
Newport (Casnewydd)
£15,600 per annum
29 Jul 2017
20 Aug 2017
Contract Type
Full Time

Customer Service Advisor (12 Month Contract)
Newport, South Wales
£15,600 pro rata Plus Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday (rising with service)

Committed to sustainability, Olleco is on a mission to reduce waste within the foodservice industry. We are now looking for a Customer Service Advisor to join our team on a 12 month fixed term contract to cover maternity leave.

This is an exciting opportunity for a confident customer service professional to join our growing company at an exciting time in our evolution.

As a Customer Service Advisor, you will be responsible for responding to a wide range of customer queries via telephone and email channels.

Specifically, you will call allocated rounds on a daily basis for customer orders. Utilising the CRM system to maximum effect, you will seek to maximise sales with every customer.

Your other duties will include:

- Updating the CRM system with customer contact details
- Informing customers of any price changes as appropriate
- Managing all incoming calls from customers
- Re-engaging with prospective customers
- Seeking new business
- Undertaking any other tasks as requested by the Sales Manager

To be considered for this role, you must have previous telephone-based customer service experience. Equally important are your strong communication skills and customer-focused approach.

As a Customer Service Advisor, you must be patient and organised with the ability to multi-task. A team player, you must also be able to effectively prioritise your workload.

Previous telesales experience would be beneficial to your application.

Please note, the working hours for this role are 30 hours per week

To apply for the role of Customer Service Advisor (12 Month Contract), please apply via the button shown.

Additional Keywords: Customer Service Advisor, Contract, Full Time, Customer Service Representative, Customer Service Rep, Customer Service Executive, Customer Support Advisor, Customer Support Representative, Customer Care Rep, Customer Services.