Charismatic International Account Manager

Simkiss Guy
From £19,000 to £21,000 per annum
29 Jul 2017
26 Aug 2017
Contract Type
Full Time

Are you a dynamic individual confident in your ability to liaise with a range of international clients?

Would you like to progress your career in a vibrant business with a reputation for excellence?

We have an exciting opportunity for an International Account Manager to join this global business based in Birmingham.

As an International Account Manager you will be very much at the heart of this thriving business. You will deal with inbound orders from your array of international clients, processing sales orders and managing them through to delivery, updating internal systems and maintaining accuracy in all you do. Additionally you will manage the product returns process and ensure a comprehensive service from start to finish. As the first point of contact, you will need to be able to build relationships and solve any queries quickly and effectively. You will be managing crucial relationships across Europe and ensuring clients are kept informed at all times regarding their orders, so exceptional communication skills are absolutely key.

Your communication internally with Production and Dispatch Teams will be crucial to your success within this position, ensuring orders are sent out on time, managing delivery delays efficiently. You will be proactive in your management of diverse client relationships, meeting a variety of needs and using your initiative to ensure long lasting relationships are developed and maintained. You will have the ability to create opportunities and deliver an outstanding service with each interaction.

This is a business committed to outstanding customer service, therefore strong relationship management skills will be pivotal, you will be expected to go the extra mile for your clients and colleagues, with a real commitment to ensure you provide the most comprehensive service possible.

Additionally you will be expected to cover for other team members during absence, ensuring clients are kept updated with order and shipping details. This position will require you to have experience of export processes, and have previously used an EDI system. A self-motivated individual, you will need to how a willingness to learn and develop. Ideally with previous experience working within a manufacturing or engineering business, you will thrive within the ever changing pressures of this role and will have a structured, strategic approach to juggling multiple workloads by prioritising and planning.

In return you will receive an outstanding salary, and an excellent benefits package along with the opportunity to develop your skills in a nationally renowned organisation.

SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.

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