IT Support

Recruiter
Burton Commercial
Location
Tamworth
Salary
£25,000 per annum
Posted
27 Jul 2017
Closes
14 Aug 2017
Contract Type
Full Time
Our client are a multi award-winning market leading specialist in the manufacturing and distribution of construction based products to the world.

We are looking to recruit an experienced IT professional to join a busy IT department at the Tamworth office. Working with various programs; predominantly Microsoft based (Windows Server, SQL Server, Exchange, Sharepoint etc) and use VMWare and Hyper-V virtualisation technologies.

Responsibilities:

• Support users on a day to day basis.

• Work with the IT department on projects.

• Control open tickets and liaise with internal and external support.

• Control stocks of spares and peripherals / consumables.

• Review and monitor IT support KPIs.

• Provide cover for the Network Administrator.

• Produce reports and templates using SQL and Crystal Reports.

• Work with suppliers to negotiate prices on hardware and services.

Requirements:

• Experience in IT support and dealing directly with users of all skill levels.

• Experience of working with a broad range of systems in a fast-paced environment.

• A calm approach to problem solving.

• Experience of working in a manufacturing or other fast-paced environment.

• Excellent communications skills and the ability to develop relationships.

• A flexible approach and be capable of workload prioritisation.