Customer Service Advisor

Recruiter
Redwood Search
Location
Kinver
Salary
£15,000 per annum
Posted
29 Jul 2017
Closes
20 Sep 2017
Contract Type
Full Time
Customer Service Advisor

Stourbridge

£15,000 to £17,000 per annum

Monday to Friday - 37 hours per week


Our client is looking to recruit passionate, dedicated & enthusiastic customer service advisors to join their rapidly growing business within Worcestershire.

We are looking for enthusiastic candidates who thrive on providing excellent customer service from start to finish.

The role -

• Inbound customer service.

• Receiving customer enquiries over the telephone & via email.

• Technical queries & enquiries.

• Offer excellent customer support.

• Log accurate data against CRM system.

• Outbound calls follow up calls to customers & suppliers.

• General Administration duties when required.

• Diary management.

Person specification -

• Excellent Customer Service, Call Centre & Administration experience.

• Excellent telephone manner and able to communicate effectively across all levels.

• Must have excellent accuracy & attention to detail.

• Excellent communication skills - able to deal with requests for product support, orders and complaints.

• Self-motivated & resilient with a positive outlook and willing to rise to the challenge.

• Must drive due to location – Essential.

Recommend your family and friends to us and on their successful placement, we will give you up to £250 worth of vouchers of your choice. (T&C's apply).

Please visit our Redwood Search website to find more roles!