Customer Fulfilment Assistant (Maternity Cover)

Domestic & General Group Plc
£14723 per annum + Pro Rata
29 Jul 2017
19 Aug 2017
Contract Type
Full Time
Our award winning business, Domestic and General - the UKs' leading supplier of warranty and repair services is seeking a Customer Fulfilment Assistant to join our Marketing Operations department in their Customer Fulfilment team based in Bedworth on a part time, maternity cover until May 2018.

What will be expected?

The role will comprise of working as part of a small Marketing team responsible for managing Domestic & Generals UK and International mailing data. You will be responsible for:

  • Ensuring that all data received is captured and processed in a timely manner, so that SLA's are achieved.
  • Assisting with the Monitoring of Mailing volumes received and mailed out daily - Reporting any discrepancies & help to work to solve any issues.
  • Handle day-to-day enquiries with regards to mailing related queries / issues.
So, what are we looking for?

  • We are seeking an administrator with a strong attention to detail and good inter-personal skills - ideally with experience in quality checking or marketing administration.
  • You will be confident in communicating to stakeholders at all levels and be able to work on your own initiative.
  • Strong organisational skills are essential along with being computer literate (AS400, MS Excel, Outlook)
  • This is a great opportunity for anybody wishing to begin a career in Marketing Operations
What do we offer?

In addition to a vibrant working environment with a fabulous bunch of people, we offer the following:

  • 25 days' holiday allowance, plus all bank holidays (pro rata)
  • Free life assurance
  • Pension scheme
  • Ongoing Wellbeing programme that includes fresh fruit deliveries and a busy social programme!
  • Market Town location
  • Free tea & coffee for all employees
  • Free Wi-Fi
If this role sounds like your kind of career please do not delay in applying, we would love to hear from you!

The role is 15 hours per week, Monday to Friday on a fixed term contract until May 2018.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes credit and criminal record checks.

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