Albany Grange Ltd t/a The Martin Veasey Partnership
Lugg Bridge
£16,000 per annum
27 Jul 2017
18 Aug 2017
Contract Type
Full Time


"Due to company expansion, our client is seeking an additional customer service focused Rental and Hire Specialist to add to their team at the Hereford Depot"

C£16 - £20k (DOE. OTE £25k) + Training Commission, End of year bonus (£0 - 5k!) + Pension

Location: Hereford. Herefordshire UK.

Commutable from Hereford, Kingsland, Leominster, Kington, Bromyard, Monkley, Tenbury Wells, Eardisley, Hay-on-Wye, Dorstone, Tillington, Credenhill, Bishops Frome, Suckley, Malvern, Welland, Ledbury, Mordiford, Clehonger, Peterchurch, Dorstone, Much Dewchurch, Newwent, Upton-Upton-Severn, Worcester, Ewyas Harold, Powick.

Our client is one of the country’s leading independent access companies with depots based throughout the UK. Operating a fleet size of over 1500 powered access platforms, our client offers the safest and most cost-effective solution for all requirements. Currently operating over 40 individual types of machines, our client has the ability to offer the safest and most cost-effective solution for customer requirements. Due to expansion of the business our client is seeking an experienced Hire Controller/ Administrator for the Hereford Depot who is an educated, smartly presented, highly customer service focused professional. You will be very numerate, analytical and computer literate. You will be team player who works well under pressure.

The Role:

The Hire Administrator/ controller will play a pivotal role within the depot office, reporting to the Depot Manager and supporting the management team. The role requires day to day involvement in a busy hire office. Tasks will include communicating with customers, taking orders, dealing with all hire processes, including hire contracts, minor logistical run planning, the up keep of quality check and maintenance data, exchanges, returns and breakdowns and updating Hire and CRM systems, whilst dealing with any customer queries in a professional, friendly manner and advising on equipment needs and always ensuring that all opportunities to maximise the company’s sales to a customer are attained

The Successful Applicant:

  • Well educated with a minimum of 4 GCSE’s A - C
  • Computer literate, with strong experience of databases and excel.
  • Experience in a Hire Controller/Administrator type role
  • Experience gained within the rental or hire sector including construction and building tools and equipment, cars or fleet, access equipment, skips, or other similar hire and rental and returns industries may also be considered.
  • Understanding of customer needs with a solutions focussed approach.
  • High level of professionalism.
  • Excellent time management, with flexibility to undertake some minimal out of hours work should the requirement arise
  • Confident communicator, already experienced with communicating with key account and ad hoc customers from local operations, the general public, to procurement managers/Directors or CEO’s of blue-chip companies
  • Knowledge of Health and Safety

In return, our client offers a competitive salary (DOE) with Monthly bonus + Yearly Depot Based Bonus + training commission + Company pension scheme. Our client will provide a friendly, vibrant exciting environment with great personal development opportunities and a personal training programme.

Why are you seeking a new role?

Are you educated to minimum 4 x GCSE’s A - C including Maths and English?

Are you currently working within a Hire Administrator/Controller Role?

Is this within the access (or similar) hire/rental returns industry?

Do you have team leadership experience?

Are you a very proficient user of Excel and other databases?

Do you have a current and valid UK driving licence?

Do you live within commuting distance of Hereford, if so, and if it is not clearly stated on your CV, please confirm your location?

What is your current salary and benefits package?

What is your notice period?

Do you require a visa to live and work in the UK? Unfortunately we are not able to consider applicants who do not have a valid visa to live and work in the UK.

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