Call Centre Agent Part Time Evenings
Inbound Customer Service Advisor
£16,000 Basic Salary PRO RATA based on 20 hours per week
We are currently looking for a number of customer service advisors to work in a contact centre based environment for one of our brand new clients. With an ideally located office in Coventry, with excellent public transport links and a large, free on-site car park, this company attracts candidates from all surrounding areas. Their newly built, bright and spacious office provides the perfect environment to develop your career thanks to an excellent 6 weeks training program and their emphasis on internal promotion for more senior roles.
The role is essentially a customer service focused job with an emphasis on providing consistent and exceptional levels of service. Taking inbound calls from the clients' customers you will mostly be speaking to people that are looking to make enquires, ranging from the basic to the more complex. Through an excellent training program you will gain all of the skills and knowledge required to become an expert in your field, using this to advise your customers to your best ability.
Who is the right person?
This company provides the highest possible levels of customer service for its clients and as such are looking for candidates with a proven track record in a customer service based environment; this doesn't have to be within a call centre environment and applications from successful retail or hospitality staff will also be considered. You will have previous experience in dealing with customers and must be a highly driven and focused individual who can operate in a fast paced and very dynamic environment. This role is 100% inbound and y