Customer Service Advisor

360 Resourcing
Dickens Heath
£15,704 per annum
27 Jul 2017
31 Aug 2017
Contract Type
Full Time

Our client has an exciting opportunity for a Customer Service Advisorto join the team based in Solihull. You will be on a part time permanent contract, with a salary of £15,704 Pro rata.

Job Role as their Customer Service Advisor

- To be an ambassador for our client at all times on the client premises or dealer locations

- To make outbound calls to all customers to validate customer satisfaction

- Facilitating resolutions between the customer and relevant dealership, as directed by the customer

- Taking accurate messages and ensuring delivery and conclusion

- To deliver as exceptional and prompt experience to all of their customers

Key Accountabilities as their Customer Service Advisor

- Exceptional customer service skills

- Professional telephone manner

- Excellent listening skills

- Ability to work well under pressure and remain professional at all times

Desirable requirements

- Previous experience of working in customer complaints or a contact centre

- Customer service environment

Benefits of becoming their Customer Service Advisor

- Flexible working hours

- 22 days holiday plus 8 bank holidays

- Contributory Pension Scheme

- Health Cash Plan

- Career progression actively supported

- Free on-site car parking

- Career progression and a fantastic team of people

If you feel you are the right candidate for the role as their Customer Service Advisor then please click ‘apply’ now! They’d love to hear from you!

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