Revenue Services Manager

Fusion People
£25.00 - £26.00 per hour
27 Jul 2017
25 Aug 2017
Contract Type
Full Time
Job Title: Revenue Services Manager
Hourly Rate: £26.03ph PAYE

Location: Nuneaton
Key Responsibilities:
*To be responsible for the production of the Revenue Section service and business plans, and to assist with the production of the Finance and Procurement service and business plans.
*To manage, develop, monitor and appraise those officers for whom you have direct responsibility.
*To foster a creative and open environment within the Revenue service where employees feel supported, involved and consulted.
*To represent the Unit and/or Revenue Section (as appropriate) at meetings and in other fora, creating and maintaining links with relevant outside organisations and presenting a positive external image of the organisation
*Formulate and maintain policy and strategy for the Revenues Shared Service in line with local and national policies and priorities.
*Develop and establish systems and procedures to ensure all staff in the Revenues Shared Service section process all matters effectively and efficiently in line with best practice.
*Develop, monitor, implement and evaluate IT systems for the efficient and effective billing and recovery of Council Tax, Business Rates, Benefit Overpayments, Sundry Debts & Housing Rents.
*Manage the processes for the shared service to ensure the determination of discretionary and mandatory discounts, reliefs and exemption relating to Council Tax and Non Domestic Rates in accordance with legislation and locally determined policies and strategies.
*Manage processes for the externalisation of debt recovery work to bailiffs or other debt collection agents in accordance with organisational policy.

Essential Requirements:
*Minimum of 3 years' experience of working in a revenues environment, including dealing with/interviewing public both by telephone and in person.
*Minimum of 12 months current experience of managing and supervising staff.
*Experience of working to performance related targets.
*Experience of compiling policy and procedure notes including changes to working practices
*To have an in depth knowledge and understanding of Council Tax, Non Domestic Rate legislation and Housing Law.
*A good understanding of best practice for efficient administration of Council Tax, Non Domestic Rates & Housing Rents
*To have a detailed of computer systems used in the Revenues Service.
*Ability to work on own with minimum supervision.
*Good knowledge of recovery processes and legislation in respect of Council Tax, Non Domestic Rates, Housing Benefit Overpayments, Sundry Debts & Housing Rent matters.
*5 GCSEs Grade A-C in Maths and English Language or experience to indicate competency in the English Language and numerical skills

To apply, please forward us your CVs ASAP!

Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

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