This exciting opportunity exists within our Stourbridge ŠKODA Dealership
**Please note: All candidates must follow the on-line application process**
ŠKODA: SIMPLY CLEVER
£30,000 - £35,000 OTE
Job Purpose: To achieve agreed sales target for the new and/or used vehicles, within defined operating and financial guidelines
To contribute to the development plans, policies and procedures as required ensuring the achievement of all sales tasks in a smooth and timely manner
To be fully conversant with all Sales Department procedures relating to H.S.O
As a Sales Executive, your Key Objectives will be:
To be aware at all times of the whole company objectives relative to Sales Department Budgets, targets and campaigns both in terms of profitability and volume. Use the necessary skills and resources to achieve targets set by both management and the manufacturer in all areas of the department.
To actively follow up and prospect customers in order to maximise every sales opportunity for both repeat and new business
To maximise every profit opportunity with each customer and to ensure that each customer is provided with the opportunity to make an informed decision relative to their purchase
To wholly commit to the achievement of maximum customer retention through the above
To actively utilise all resources available to achieve all new and used vehicle sales targets including F & I, GAP, Accessories etc. To be aware of and commit to maintaining the highest level of industry knowledge through manufactures training programs and all available resources.
Develop and maintain full knowledge of all products, accessories, prices and key features of major competitors.
Handle all customer queries and complaints and ensure they are resolved to achieve the highest level of customer satisfaction and to meet company requirements.
Provide reports as required on all sales activities including follow-up, prospecting, sales presentations, new clients etc., and to ensure accurate sales forecasts where possible.
Maintain adequate records of all sales activities. Ensure the completion of all sales' and financial paperwork accurately and in a timely manner to ensure the completion of sales in a satisfactory manner.
Maintain accurate records on a daily basis of all customer contacts through the showroom traffic log. Carry out full and accurate appraisals of all vehicles presented in part-exchange, using the showroom enquiry form, including mechanical, electrical and all cosmetic features
Agree valuations with the Sales Manager and complete satisfactory negotiations with potential customers to maximise sales.
Maintain all demonstrators supplied for personal use in clean and tidy condition at all times, to report any faults, damage or maintenance requirements immediately as they occur to the Aftersales Manager
Ensure vehicles are suitable for their use as customer demonstration cars at all times.
Maintain all paperwork in a complete and orderly manner. Capture all relevant customer details necessary to complete all sales procedures in an accurate and timely manner and to establish the source of enquiry of each and every customer.
**Strictly No Agencies**
Skills and Experience Required
We began differently.
At ŠKODA, life began not on four wheels but on two. Our founders Václav Laurin and Václav Klement started out making bicycles in the 1890s, and went on to produce motorcycles before they eventually progressed to manufacturing automobiles in 1905. Difference, you might say, is in our very DNA.
We design differently.
The distinctive look of our cars is inspired by the traditional Czech art of crystal glass design. You can see this in the clear, sharp lines and dynamic shape of our new Kodiaq SUV. Look even closer and you’ll also see a crystalline structure in the design of the headlights and the decorative trim. Nothing is ordinary.
We think differently.
We’re not a car manufacturer that likes to reel off performance figures and specification lists for their own sake. We take a more human approach. We concentrate on developing innovations which make the experience of driving our cars - and of being driven in them - more enjoyable. But they have to be really useful. In real life.
We’re chosen by those who think differently.
We’ve noticed that ŠKODA cars are driven by a particular type of person. It’s nothing to do with age, income or any other social demographic, but attitude. They love driving something different because they’re driven by something different. Just like us.