Customer Services Advisor
Customer services advisor.
Based in Warwickshire.
Salary: £18,000 Per annum.
Hours - Monday - Friday (Every 1 in 4 Saturdays.)
Full time permanent position.
My client is looking for a professional customer services advisor to join part of a successful business.
You will be advising customer about their finance agreements, this may be settlement/balance enquiries, updating address or personal details, products, direct debit method changes and services or complaints.
You must have experience with communicating with a high volume of customers to deliver excellent customer service. You must be organised and be able to control a complaint call to gain a positive outcome.
Full training will be given on this role.
· Hard working.
· Thrive in a fast paced environment.
· Great customer service skills.
· Excellent telephone manor.
· Great team player.
Experience with dealing with complaints would be advantageous but not essential.
If you feel that you have the skills for this role, please do get in touch on and ask for Lisa Jenkins or Lucy OConnor.