Out Of Hours - Customer Request Agent

Hays Specialist Recruitment Limited
Holberrow Green
£11 per hour
29 Jul 2017
31 Aug 2017
Contract Type
Full Time

A Company in Redditch are looking for x2 Out Of Hours Customer Request Agents on a 6month Contract basis.

Job Type:
6 Months Temp
Sat & Sun ONLY

Your new company
My Client is currently recruiting for an Out of Hours Facilities Coordinator for a fixed term duration of 6 months. Working in the National Service Centre, based in Redditch,

Your new role
Your new role will include but is not limited to: Responsibility for coordination and management of customer service requests out to the operations supply chain and chasing progression of those work orders. This includes organisation and prioritisation of work schedules for each person delivering service in the field chain, and chasing progression of those work orders. You will be a point of contact for the customer. taking and logging calls, Dealing with work requests and Raising Purchase Orders.

What you'll need to succeed
You will need to be extremely flexible, due to the nature of the job you will be required to work 12 Hour shifts on a 4days on/ 4 days off basis. So flexibility to work weekends and bank holidays will be required. You will be security checked before starting your role but, if you already have valid security clearance this is desirable. The successful candidate does not need experience just the passion and desire to learn and build on a career within a fantastic organisation however, Customer Service experience is a minimum requirement for this role.

What you'll get in return
You will be benefit from 1hr (lunch) break with 2x 1/2 hour breaks (2hr break overral). You will also benefit from on-site parking and the chance to build a career within a thriving business who will invest in your future.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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