Customer Collections Advisor

J&L Recruitment [Staffordshire] Ltd
£16,000 per annum
31 Jul 2017
24 Aug 2017
Contract Type
Full Time
Do you have a passion for customer service and are looking for a new and exciting challenge? If so this role is the perfect position for you. If you have experience working within customer focused roles such as retail, hospitality etc and want to develop your career within a progressive and new environment then apply today!!!

Our client based in the heart of Stoke on Trent is looking for customer driven individuals to join their ever growing customer service and collections team. As Customer Collections Advisor you will:

• Make outbound calls to customers to discuss payment options available to them
• Receive inbound calls from customers to arrange payment plans
• Provide excellent customer service on each and every call
• Ensure the company database is kept up to date with notes from calls
• Carry out general administration duties

In return you will be provided with excellent training, ongoing support and coaching. You will also receive a competitive salary of £16000 - £18000 plus the opportunity to earn bonus.

If you are/have the following then you should definitely apply today:
• Passionate about customer service
• Previous experience working in a customer focussed environment (not necessarily call centre based)
• Excellent communication skills
• Strong telephone

This roles offers shifts between the hours of 8am and 7pm Monday to Friday and Saturday 8.30am – 1pm. NO Sundays or Bank Holidays.

This could be the opportunity to have been looking for to develop a long standing and rewarding career, so don’t miss out and apply today!!!
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