Parts Advisor - Birmingham
Our client is looking to recruit a Parts Advisor based in Saltley, Birmingham.
They are looking for a permanent candiate.
Full time role
The role is in a rota with shifts up to 10pm finish (40 hours a week)
9am until 6pm or 1pm to 10pm with an hour break
Monday to Friday ovetime on saturdays if the business required it.
Mercedes experience would be preferable.
The candidate will have gained some Motor Factor knowledge in a similar role
Confident, resilience, drive, energy and commitment
A well presented individual with a desire , character and attitude to succeed
The ability to quickly establish and build rapport with our customers
You will be responsible for picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries
Sales and Customer Service - Through in bound and out bound telephone enquiries, walk in customers and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression
Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well
Handling warranty claims completing all administration