Customer Service Agent

Recruiter
Extra Personnel
Location
Warwickshire
Salary
£20,000 per annum
Posted
27 Jul 2017
Closes
14 Aug 2017
Contract Type
Full Time

Customer Service Agent

We are recruiting for a Customer Service Agent in the Coleshill area.

As a Customer Service Agent you will need to have:

  • 2 Years telephone sales/customer service experience
  • Skilled in generating leads/cross-selling
  • Excellent verbal communication
  • Familiar with the automotive sales desirable
  • Must have a drivers license

Details:

  • Salary: £20,000 per annum
  • Working Hours : 37.5 hours Monday to Friday
  • Location: Coleshill
  • Duration: 12 month (Fixed term contract)

As a Customer Service Agent you will need to have:

  • Manage inbound and outbound telephone enquiries
  • Dealing with customer sales enquiries
  • Addressing customer requirements
  • Ensure all customer calls and web enquiries are handled in a timely manner
  • Managing and escalating customer queries, complaints and feedback
  • Provide accurate and current advice
  • Achieve individual and team KPI's and objectives

Benefits of working with us as a Customer Service Agent:

  • 25 days holiday + Bank holidays
  • Secure free parking
  • Subsidised canteen
  • Death in service (3 x basic salary)
  • Private medical insurance
  • Company pension

If you are interested in the above role please click apply

Please be aware that due to a large number of applicants you may not be contacted.

If you have not been contacted within a week please give us a call on :