Customer Service Co-ordinator

Recruiter
Ethero
Location
Oakengates
Salary
£17,500 per annum
Posted
29 Jul 2017
Closes
19 Aug 2017
Contract Type
Full Time
Customer Service Co-ordinator

Our client are looking to appoint a Customer Service Co-ordinator to join them in their friendly , establshed office in Telford within the customer service team.

Responsibilities

•Deal quickly and efficiently with customer enquires or complaints by phone, post, email and direct contact.
•Expedite customer orders, including keeping them informed of delays or early shipments.
•Manage and update the Navision CRM system
•Sales knowledge of up-selling and cross selling techniques
•Computer literate in all MS office applications particularly Excel
•Create analysis reports using Navision and Excel
•Manage SQL report distribution

This is a full-time permanent opportunity with weekday working hours. Salary circa £17.5k

To be considered for this role please apply online or call Gemma Taylor on