Professional Services Manager - Optometrist

SF Group
£40k - 45k per year
31 Jul 2017
16 Aug 2017
Hair & Beauty
Contract Type
Full Time

Purpose of the Job:
The Professional Services Associate will support all Professional Services activities in the UK, helping to drive business revenue & growth.

Specific Responsibilities:

  • Co-ordinate the delivery of CET events that build our share of business through brand conversion, and design and technology upgrade
    • Upload & administrate our vision institute website & our training app
    • Responsibility for accordance to GOC regulations & CET points upload
  • Create & delivery training presentations & skills workshops for internal & external audiences to promote our lenses, DT&I & clinical instruments, aligned to commercial targets
    • Create customised training for key customers
    • Support commercial internal & external events with technical training presentations
  • Provide technical support to aid the development of our marketing collateral for customers/trade press
    • Create/review product awards applications & advertorials
    • Review new product training materials
  • Oversee Aston University Research Partnership & consumer research surveys in order to generate & strengthen our marketing claims & initiatives
    • Liaise with our Research Associates at Aston University to provide ECP partner training & monitor study progress
    • Collaborate with our Marketing team to ensure creation of compelling consumer claims
  • Support undergraduate optometry student engagement programme to initiate a life-time relationship between us & optical professionals
    • Deliver undergraduate training sessions
    • Assist our summer internship programme

Key Competencies:

  • Technical Expertise
    • A proven expertise in dispensing & optometry, with commitment to professional development in all aspects of the profession (aligned to the GOC core competencies)
  • Communication
    • A proven ability to create and build relationships with key opinion leaders/stakeholders to ensure successful delivery of projects/events. Strong verbal and non-verbal communication skills. Ability to work effectively in a team and ensure correct individuals are kept informed
  • Presentation Skills
    • A demonstrated ability to create and deliver great training presentations for lectures, discussions and workshops, to large and small audiences, tailored to specific pre-defined requirements and audience abilities
  • Planning & Organisation
    • A proven ability of successfully running large projects/events, with key milestones and processes that track progress and impact. Ability to work independently and as part of a team, setting priorities and meeting deadlines. Ability to manage time to progress multiple simultaneous projects

Required Knowledge & Experience:
Must have:

  • Recent tenure as an Optometrist & current GOC registration
  • Applied knowledge for the development & provision of CET/training programmes to large/small audiences
  • Working knowledge of our dispensing tools & diagnostic equipment for the demonstration to optometrists & dispensing staff
  • Passionate about working with the latest dispensing & diagnostic technologies
  • Ability to travel internationally


  • Masters or PhD qualification

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