Vehicle Service Advisor

Recruiter
Mason Recruitment Limited
Location
Wolverhampton
Salary
£18,000 per annum
Posted
27 Jul 2017
Closes
16 Sep 2017
Sector
General
Contract Type
Full Time

Vehicle Service Advisor

Location: Wolverhampton

Salary: £18,000 Basic, Plus OTE £25k

Responsibilities:

The role will involve the following:

  • Meeting and greeting customers
  • Booking/Loading customer vehicles onto the workshop system
  • Calling customers to gain authorisation for the completion of work
  • Invoicing - including explanation of invoices to customers
  • Explanation of repairs and work completed on cars to the customer on their return
  • Up-selling additional products to customers in relation to service and parts
  • Managing the tracking of customer vehicles from booking to handover to customer

Requirements:

Applicants will ideally have the following:

  • Previous experience working as a Service Advisor within a Main Car Dealership
  • Must possess excellent customer service and telephone skills as well as being polite
  • Must be extremely customer focussed and have a smart professional image