Seniorr Technical Specialist - Application Support

Coventry Building Society
Bermuda Park
£39,489 per annum
27 Jul 2017
17 Aug 2017
Contract Type
Full Time

We are currently looking for a Senior Technical Specialist - Application Support who will be working under direction from the Application Support Manager. Having responsibility for the support, management and maintenance of key business services to meet Business requirements and IT roadmaps. To provide guidance, support and training to less experienced members of the team and provide out of hours support as required to meet operational IT needs.

Essential Skills and experience:

  • Specialist knowledge of technical applications and a good understanding of operating systems, computers, and applications software
  • Windows Server configuration
  • Server side application configuration
  • Server side application architecture
  • IT literacy around applications and systems. Core interactions are:- databases, SQL, operating system platforms such as UNIX and Windows
  • Troubleshooting and analytical skills
  • Capacity planning, performance tuning, proactive monitoring.
  • Change control, release procedures and tools.
  • ITIL based service management framework.
  • (Desirable) Powershell scripting

Must be able to demonstrate experience of one of the below disciplines:

UNIX/Linux systems

  • UNIX (preferably Solaris 10 & 11) and Layered Product Administration and Tuning.
  • Linux (preferably Red Hat) product Installation, Administration and Tuning.
  • SAN technology (NetApp) , FC-HBA & NFS connectivity and utilities.
  • Storage Technologies such as ZFS, Veritas Volume Manager, Solaris Volume Manager


  • Configuration/Administration of Oracle (Sun) Hardware - M Series, T Series Servers, LDOMs
  • Appreciation of Oracle Databases and Applications (Oracle E-Business, Oracle Forms, Oracle Internet Directory)
  • Apache/Tomcat Web services
  • Backup software (Commvault Simpana,)
  • Scripting skills predominantly Korn shell
  • Scheduling software (Xi-batch)
  • An appreciation of IBM Netezza (Linux) appliances and Data Warehouses.

Microsoft Windows Server systems

  • ExcellentIT Infrastructure skill set with Windows Server 2008R2, 2012 R2 &/or 2016
  • IIS
  • Standard Infrastructure operations technologies (e.g. AD, DNS, DHCP, etc.)
  • Knowledge of SQL Server database systems
  • Application Support Skills
  • VMware Virtualisation.
  • HP Server / Blade / Cluster Technology


  • An appreciation of web services, XML standards
  • An appreciation of Windows based applications.
  • IT Security, TMG, Finjan, mailsweeper
  • Backup software (Commvault Simpana)
  • Powershell scripting
  • Branch Systems (Focus) support.


  • SQL Server Database (2005, 2008, 2012) installation & management
  • Exchange email services (2010).
  • IIS, COM, web browser, .net and associated Internet/Intranet technology.
  • SAN technology (NetApp) and utilities.
  • Citrix XenApp.
  • Sharepoint (2007,2013)
  • SCCM (2007, 2012)

Database systems

  • Oracle RDBMS
  • Dataguard and high availability.
  • RMAN backup and recovery.Performance tuning and monitoring.


  • E-business suite (HR/Finance)
  • Experience of Oracle based applications (both backend and mid-tier).
  • Experience of running bespoke .net applications running on large Oracle databases.
  • SQL Server Database (2005, 2008, 2012) installation & management
  • Oracle Application Server (forms and reports).
  • Netezza Data Warehouse appliance and change data capture.

Network /Communication systems

  • Cisco Networking
  • TCP/IP, routers, switches, multiplexers, modems, cabling.
  • CS1000, ACD, Symposium, Voicemail, mobile communications


  • Firewall configuration and administration, security systems, intruder monitoring, threat analysis.
  • Network monitoring and management.
  • Windows 7 and MS Office 2010 workstations systems knowledge.
  • Windows 2008, 2012 Server
  • Microsoft SCCM 2007/2012

About The Company

IT at the Coventry is changing; we are currently undertaking an exciting transformation project that will shape the future of the organisation. As we progress on our journey we are seeking talented individuals who are passionate about delivering an outstanding experience for both members and colleagues in an environment where you will have the opportunity to be part of the future success of the organisation and work in an environment where personal and professional development is taken seriously.

What we offer:

  • £39,489 - £59,235
  • 23 days holida