Process and Continuous Improvement Manager

SF Group
£55,000 per annum
27 Jul 2017
31 Aug 2017
Contract Type
Full Time

An exciting new opportunity has arisen for a Process and Continuous Improvement Manager to join a leading Retail provider based in Lichfield.
This role offers a competitive salary of up to £55,000.

The purpose of the role is to lead process architecture and modelling across the society, developing a process approach and methodology that aligns with strategic priorities and business capabilities and to play a lead role in raising the awareness of process analysis and continuous improvement across the society.

As the Process and Continuous Improvement Manager, you will:

  • Define and deliver the process architecture approach and methodology, including BPMN and SIPOC models
  • Capture of tactical and strategic goals ensuring traceability through the organisational design
  • Define all end-to-end strategic, core and support processes identifying all interactions and hand-offs
  • Work with stakeholders to identify and make recommendations for business change and process improvement
  • Capture relationships between roles, capabilities and organisational design and map metrics to provide on-going governance and ensure these are reflected in other documents as required
  • Define and manage a continuous improvement methodology and approach and ensure this is implemented throughout the society
  • Identify, define and manage continuous improvement projects
  • Work with the IS team to identify and implement system improvements which support identified process efficiencies
  • Develop and manage the process dictionary
  • Define and implement the knowledge management approach and systems for the Society
  • Develop scenarios to support business and process change and facilitate workshops with stakeholders and colleagues to embed new ways of working
  • Ensure personal understanding of innovations and developments with process architecture

You will need significant experience of process modelling using a variety of tools and techniques, including SIPOC, BPMN and Visio, experience of lean methodology, project delivery within transformation and change frameworks and experience of process modelling in a retail environment.

If interested, please apply.
Contact- Jessie Swinfield