Head Receptionist - Mercure Bewdley The Heath
You are the life-blood of our business. In this vital role you would normally ensure that the Reception and Reservations desk runs smoothly and efficiently all day, every day. You will lead by example, boosting morale and making sure your team consistently delivers the highest standards of customer service.
To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony. You can develop your career through training courses and structured development programmes including 'Rising Stars'. We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), childcare scheme, Employee Assistance Programme and Healthcare Cash Plan to name but a few.
Set in 20 acres of Worcestershire countryside and originally a private Victorian house, the hotel retains much of the character and elegance of its former years.
How to apply:
Once you click on apply now below, you’ll be taken to our website where you will complete our online Questionnaire. Please ensure you complete the questionnaire to be considered for this role.