Store Manager

Iced Jems
£19,000 per annum
28 Jul 2017
21 Aug 2017
Hair & Beauty
Contract Type
Full Time

Iced Jems is looking for a Store Manager to look after and grow our first Bricks & Mortar Store based in the West Midlands. Starting as an Online Retailer in 2012, Iced Jems opened it’s first store in June 2015 and has established a fantastic local following. Our store is a few minutes from the Merry Hill Centre and has great transport links. As store manager, our store will be your responsibility to grow and shape. This is an exciting role for someone who is creative and passionate about retail and cake decorating. You will be able to really put your own mark on the store, organise exciting events, creating visual displays and even having a say in the products we stock. You will also be responsible for our Cake Decorating Class Calendar, getting big names from all around the world to come and teach at our store. Iced Jems is known for giving an extraordinary store experience to our customers and giving valuable and knowledgeable advice. We have a fantastic team of Sales Assistants and Support Staff who know our products like the back of their hand, we are looking for someone to lead and motivate this team and achieve great results. You will be supported by and report to the business owner and will be given a full training and development schedule.


• Recruiting, Training, Supervising and appraising staff

• Maintaining Stock Levels and Ordering

• Maximising Profitability and Sales Targets

• Organising Store Events

• Day to day running of the store

• Creating Staff Rota’s

• Managing Till Software and Reports

• Ensuring Website Stocks Levels are up to date

• Ensuring Website Orders are packed Daily

• Creating a Class Calendar

• To provide an extraordinary store experience through product knowledge and advice


• Retail Experience in a Supervisory or Managerial Position

• A 'selling through service’ mindset (e.g giving valuable advice and knowledge to customers)

• The ability to use initiative to solve problems

• Able to work well with technology / software

• Experience of managing a team


• Existing knowledge of Iced Jems and our Products

• A good working knowledge of cake decorating and our products

Knowledge and experience of online retail

Experience using Adobe Design Suite / Wordpress


• £19,000 annual salary and bonus incentive scheme

• Great working hours

• 20% Staff Discount off all Iced Jems Products

• 28 Days Holiday

• A work Laptop