Account Manager - Recruitment - Birmingham City Centre

Servoca Nursing & Care
£16,000 per annum
28 Jul 2017
21 Aug 2017
Contract Type
Full Time

Firstpoint Healthcare are now seeking an Account Manager to join the team in Birmingham and take responsibility for managing bookings for our NHS and private hospital clients. Working in a fast-paced, ever changing environment your will account manage chosen clients to ensure their daily bookings are filled and that our nurses and healthcare assistants are provided with their preferred shifts wherever possible.

Success will come from developing close relationships with both your candidate pool and the booking coordinators within our clients. You will work with a mix of online and telephone based booking systems and must possess excellent organisational and time management skills.

You will be provided with an excellent commission scheme and full training in the role.

You will provide support in the resourcing and selecting candidates for the business, promoting our referral schemes and ensuring that our candidate pool is growing and improving. Any experience in a fast paced environment will be hugely beneficial, as will excellent communication skills.

The job holder will be responsible for managing daily shift bookings for nurses and health care assistants. Working closely with candidates and NHS trusts alike you will provide excellent customer service, efficiency and work to ensure full utilisation of our available candidate pool.

You will also work closely with our recruitment and compliance teams to ensure that all of our candidates are made compliant for work as soon as possible and remain compliant. The successful candidate will ensure that they understand the needs of the clients and match appropriate candidates with vacancies to provide a quality tailored recruitment service whilst working towards targets set by the company.

The successful applicant will have the following skills and experience:


Previous experience of providing administrative support within a busy working environment.

Good understanding of the recruitment life cycle and best practice recruitment processes.

Excellent oral and written communication skills with the ability to communicate with people at all levels both in person and over the telephone

Ability to build and maintain excellent working relationships with strong customer service skills

Excellent administration and organisational skills with the ability to prioritise workload

Good level of general education

Computer literate with proficiency in Microsoft Word, Excel and PowerPoint.

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