You’ll be part of a busy dynamic team for one of the largest security companies with offices all across the UK. You’ll be part of the SECOM Group who employ 53,000 people in nearly 2,800 locations worldwide. As part of expansion we seek a Installation Team Coordinator to work from our Birmingham office.
Main Functions of Role
To control a team of installation Engineers and Sub Contractors, to schedule work into the Google planner for the appropriate amount of time. To liaise with clients, Regional and National Sales depts. To ensure expectations are met with regard to booking and scheduling of work. To liaise with area Supervisors and the Installation manager to ensure maximum productivity of staff, ensure the revenue requirement for the Dept. is achieved.
Booking work into the Google Diary.
Monitor and respond to emails.
Contact clients to schedule work and discuss their responsibilities.
Process and prepare job packs.
Inform Stores of any special requirements, pass Engineer pack through to them to be processed.
Keep in close contact with Engineers and Stores to ensure planned work is completed on time.
Inform Engineer by email and phone of work booked for them to attend.
Ensure Engineer completed paperwork is received, inform Supervisor of any discrepancies.
Record any incomplete work in the appropriate planner and rebook to be completed.
Contact the relevant Sales Dept. if paperwork for a booked job has not been received within the expected timescale.
Monitor the planner to avoid any over run, inform the Supervisor and Installation Manger of any over run that has, or may occur.
Any other duties in line with the role
Knowledge and Requirements
- Good working knowledge/experience of computers including MS office software such as Word, Excell is essential.
- Strong organisational skills./Diary management
- Demonstrate a high level of confidence, self-motivation and initiative
- Good communicator with colleagues and Engineers.
- Ability to work on own initiative, to resolve issues and proactively to avoid problems
- Ability to work under pressure
- Have a flexible and willing approach to work
- Team player
If you are interested in this position, please provide your CV and any other relevant supporting information on the below link apply today for quick feeback we will hold interviews in the next ten days