Service Receptionist

Recruiter
Brampton Recruitment
Location
Hilderstone
Salary
£23,000 per annum
Posted
01 Aug 2017
Closes
14 Aug 2017
Contract Type
Full Time

Job Title:Service Receptionist

Job Description:

We are seeking an experienced and competent Receptionist with a strong automotive background to work solely on the service desk reception of our clients dealership based in the heart of Staffordshire.

As Front of House, you will be representing and demonstrating the company values whilst ensuring each customer who enters the department is provided with the top customer service as expected in this highly established company.

  • Knowledge of automotive parts and ability to answer customers questions
  • Provide a flawless service to all customers
  • Continually communicate with the Service Manager to identify extra work and to monitor progress
  • Check that all authorised work has been completed and charged.
  • Handle all forms of payment accurately.
  • Maintain effective communication with customers, Service Centre Manager and workshop colleagues
  • Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards

Candidate Requirements:

  • Have previous experience within an automotive/dealership is desirable
  • Have a strong customer service background (automotive/retail)
    Possess a passion for the brand whilst being ambitious and highly motivated
  • Knowledge of automotive parts and ability to answer customers questions

Hours: Monday - Friday between 7am - 5pm (40 hours per week) plus every

other Saturday 8am-12noon

Salary:£23,000