Inbound Sales Advisor

RCM Recruitment Limited
£18,000 per annum
01 Aug 2017
14 Aug 2017
Contract Type
Full Time

My clients are the fastest growing Insurance Brokers in Stoke on Trent, they offer different products and packages meeting all customer’s needs. Working with the top insurance companies in the UK. They are on the lookout for top performing protection advisors to join there forever growing inbound team.

Job Role

  • Positively handle inbound (and outbound call where relevant) within agreed service levels, ensuring customers and the company’s expectations are achieved.
  • Display a clear and comprehensive understanding or relevant products, listen to and acknowledge customers’ requests, take ownership by matching features and benefits to set requirements.
  • Proactively and consistently achieve quality targets working with correct and up to date call structures.
  • Follow best practice in accordance with regulatory requirements and that appropriate information is communicated at all times.

Skills Required

  • 1 years’ experience working in Outbound/Inbound call centre sales
  • Natural ability to build rapport and easily establish relationships with customers
  • Display a positive attitude towards achieving agreed team and individual KPI’s and targets
  • Asking open and propping questions in order to understanding relevant customer’s information.

My client is offering in return an £18,000 - £20,000 basic per annum plus uncapped commission with OTE £40-50K. Working office hours Monday - Thursday 10am-7:30pm Friday 10am-3pm.

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