Telesales B2B

Recruiter
First Personnel
Location
Birmingham
Salary
£15,000 per annum
Posted
27 Jul 2017
Closes
16 Sep 2017
Sector
General
Contract Type
Full Time

First Personnel are working closely with one of the UK's fastest growing energy companies based in Birmingham. We have a number of opportunities available within telesales and customer service, however this advert is based on the telesales position.

ROLE Profile SUMMARY

Job Title: Direct Sales Advisor - Level 8

Line Manager: Sales Manager

Salary: £15,000 basic, 1st year OTE £31,600, rising to realistic OTE of £40,000 (highest performers earning approx. £60,000 PA).

Hours of work

8:45am - 5pm. Monday to Friday.

Main Purpose

Through consultative negotiation skills you will convert prospects to customers. You will work within established regulatory guidelines to ensure that your sales are fully compliant. Showing a real love for your customers, your rapport building skills and tenacity will lead you to achieving your sales target, and realising your full earning potential.

Key Accountabilities:

v Sales Excellence

Communicate with your customers in a clear, professional, and articulate manner, both over the phone and also via email as required. Ensure that all your sales are ethically sound, and do the right thing by the customer, whilst still delivering an outstanding performance against your sales target.

v Acquisition Volume

Challenge yourself and think differently in delivering excellence in execution. Hold yourself personally accountable for individual delivery against electricity and gas contract acquisition sales, and be open to performance management to improve your results output.

v Data Management / Utilisation

Hold yourself accountable for maintaining contact as promised, with both existing and new prospect customers, through current data management systems/customer relationship management platforms. You will make sure your records are fully updated to fully maximise your contact efficiency and earning potential through these tools.

v Lead Generation

Develop a strong pipeline, following up with outbound calling to establish renewal information and pitch my clients products. You will work with your colleagues in a mature, harmonious and sensitive way, and genuinely value each other.

Knowledge, Skills and Experience:

Essential Functional Skills/Experience

v Proven ability to recognise customers’ needs, and to convert these into sales

v Strong rapport building and negotiation skills, preferably gained within a B2B sales environment

v Passionate about delivering an excellent customer experience

v Have experience of working within an outbound call centre, preferably within a B2B environment

Personal Attributes/Competencies

v Has exceptional communication skills, both written and verbal

v Demonstrates the ability to adapt to a fast paced environment

v Keen attention to detail, and works with accuracy

v Computer literate, ideally with experience of working with emails and spreadsheets

v A team player who values their colleagues

v Ability to work without supervision, whilst still being open to coaching

v Committed to excellence in execution of all tasks

v Ethical

v Resilient

v Has experience of working in a high-performing, target-focussed environments

v Passionate about success

v Natural rapport builder, showing a genuine love for prospects and customers

To be considered for this role then please contact Mark Bryan in the New Street, Birmingham Branch and ensure you apply via the button below.