Software Support Specialist

Shrewsbury, Shropshire
£20,000 to £25,000 pa based upon skills and experience
28 Jul 2017
17 Aug 2017
Contract Type

Software Support Specialist

Software Sculptors are an established software company based in Shrewsbury. They have a wide range of experience in software development but are best known for their successful customer relationship management solution, “Flightdeck”. Flightdeck gives a complete overview of all aspects of a business & was designed as an affordable solution for SME’s. Its four main benefits are:

  • Customer satisfaction/loyalty is increased
  • Allows a business to reach its sales potential
  • Improves internal communication/team working
  • Gives management the tools to be in full control of a business

We are looking to recruit an enthusiastic individual to join our small Team in a customer support role. The main elements of the role are customer support relating to:

  • Windows operating environment that our product requires
  • Application support of our own Flightdeck software
  • Telephone support of customer queries
  • Involvement in configuring new customer systems

Ideally, suitable candidates would have experience and skills in most of:

  • SQL Server Databases
  • Crystal Reports
  • MS Office
  • Windows Versions
  • Exchange Server
  • Customer Communication
  • Training Delivery